FAQ

We are registered with the Department of Trade and Industry (DTI), Bureau of Internal Revenue (BIR), and the Mandaluyong City Local Government.

There is a Packaging variant menu in all our product pages. Simply choose the higher quantity option to get a lower price per piece. Check the BULK DISCOUNTS table in the product description to see the price difference between the different packaging variants. The prices shown in the product page are already discounted so you don't have to do anything else.

Please visit our discounts page to know more.

You can pay via bank deposit, cash on delivery (COD), credit card, debit card, PayPal, GCash, or PayMaya. Visa and Mastercard are accepted.

In addition to using an SSL certificate to have secure connections, our online store also uses payment processors that are certified Level 1 PCI DSS compliant - the highest level of compliance. This ensures that all transactions in our website are secure and private.

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for companies that handle credit card and debit card transactions. The Payment Card Industry Security Standards Council, founded by American Express, Discover, JCB, Mastercard, and Visa, created PCI DSS to reduce cases of fraud.

There are 4 levels of PCI compliance with the highest being Level 1. To be PCI compliant, 6 categories must be met:

1. Maintain a Secure Network

2. Protect Cardholder Data

3. Maintain a Vulnerability Management Program

4. Implement Strong Access Control Measures

5. Regularly Monitor and Test Networks

6. Maintain an Information Security Policy

Same day delivery is possible if we aren't processing too many orders but our standard delivery time is within 1 to 3 working days. Orders outside Metro Manila, Bulacan, Cavite, Laguna, and Rizal may take longer depending on the shipping method chosen by the customer.

To return a product, please read our return policy.

Absolutely! You are welcome to apply if you want to be one of our suppliers. Fill out the form on our Manufacturers/Importers page so you can tell us about your company and products. We'll contact you once we review your application.